Testimonials

I Now Have Peace Of Mind

Since we started working with Windstar Technologies, I now have peace of mind! I can reach out to Windstar whenever there is a tech issue, or when I want to discuss implementing a new solution. The responsiveness of the help desk is better than other IT firms we have worked with. I would recommend Windstar to other businesses looking for IT services.

Never Pay the Ransom

Our Dental office had an experience with ransomware infecting our software dental program which caused all our files to be lost. With the Data Back-up Solution Windstar had put in place they were able to recover our entire program and we were back up and running in less than a day.

We Have A Knowledgeable Team To Rely On

Several weeks ago, I was devastated to find that I had lost all my work emails. The friendly and patient staff at Windstar retrieved them quickly and got me back in business! Not only that, but they helped us get our QuickBooks and other files backed up consistently. Windstar set us up with Microsoft 365 and now I trust that everything is recoverable if needed.

As a Church, we previously relied on volunteers to help with our IT. Now that we have established a working relationship with Windstar Technologies, it is a blessing to know that we have a receptive and knowledgeable team to rely on at a moment's notice who address our concerns and are responsive to any issues that arise during our workday. Our relationship with Windstar is beneficial to our staff and the entire congregation; we couldn't be more grateful!

Our Company Is Secure, Productive, And Growing

A lot of businesses struggled to stay connected during the Covid-19 pandemic. We didn’t.

What set the pace for us was our relationship with Windstar Technologies. David and the team at Windstar prepared us with Microsoft Teams, and our staff stayed connected no matter where we worked. At our homes, in the office— Windstar taught us how to use all the options available with Teams. Now, our staff has more flexibility than ever before.

Everyone at the Windstar team is on top of new security and tech developments; that’s been our experience. They take the time to know our organization inside and out. When Windstar shows us new products or services, we trust they will make sense for us. They aren’t just knowledgeable; they’re also responsive. It’s an unbeatable combination that means we can count on them anytime.

Windstar is a terrific team that kept our business interconnected during a difficult time and keeps us on track with the latest security trends. Thanks to Windstar, we’re confident our company is secure, productive, and growing.

Lower Costs, Increase Knowledge, and Stay Connected

Communication and high-quality customer service sets Windstar Technologies apart from other IT firms I have worked with in the past. Switching to Microsoft 365 Cloud and Voice helps our local organization work remotely and allows us to integrate digital and virtual aspects into our Networking Programs all while Lowering Costs.

We use Microsoft Teams for Town Halls, Meetings, and even Surveys to bring our Membership together during this Pandemic. Working with Windstar means we stay abreast of updates and new platforms we can use to communicate with our community better.

Responsive, Trustworthy, and Dependable

Switching over to Microsoft 365 Cloud and removing our Server during the Covid-19 Pandemic allows our business the ability to work from anywhere, including from home. Additionally, moving our Voice to Microsoft Teams means,
Number One: cost savings and
Number Two: I can change settings at a moment’s notice.

The Windstar Technologies Team are extremely honest, trustworthy, responsive, and dependable.  They explain and help you learn new things and solutions to help manage your business needs.

Operations on Schedule!

Early Morning or late Evening, Windstar’s fast responsive service is personalized to our needs. Unlike our last provider who put us on a waiting list, Windstar Technologies constantly puts customer service first.  Our biggest benefit to having Windstar enhanced security plan is having a partner who helps us navigate and achieve HITECH/HIPAA compliance. We never have a worry about our technology and security with the Windstar team working on our side.

Consistency, Value and Trust

Dave Groot at Windstar takes his customer’s experience seriously. He does an excellent job of reviewing the company’s overall technology needs and offers an array of services to support them. His judgement on these needs has been very valuable to our organization. Over our long relationship our needs have fluctuated, but Windstar has been there as a partner to help identify solutions that address them.

System monitoring is a critical part of a technology solution. It is always best to be proactive in protecting data and systems from loss or severe damage. Trying to recover from an incident is more expensive and stressful than paying for service up front that will protect against them.

Windstar does not always have the lowest price available but the adage “you get what you pay for” comes to mind. We are confident in the superior level of service that Windstar has provided us over the years. Windstar does not oversell services, they offer what they think is best for the company. They have consistently delivered on their promised services.

For a good night sleep, you need more than a mattress.

I can focus on my business because I get peaceful sleep at night knowing that Windstar Technologies has our Law firm’s data protected and in the event of a catastrophe can restore our data. Dave understands to whom a duty of loyalty is owed and has helped us maneuver touchy terminations, new product roll-outs, ever-morphing security threats, and even training. Windstar always responds promptly, and they offer the “best of the best” personal service.

Saving time and using complex Passwords!

Using Windstar’s Password App has saved me valuable time throughout my work day. Not having to think about keeping track of complex passwords and being able to use the App from different systems is really helpful.

Highly Recommended

We have used Windstar Technologies for IT support in my medical practice for 13 years. They have also developed our website, Facebook page, and newsletter. They have provided excellent services and consultation on developing our computer network and hardware needs. The best description of Dave and Stefanie is that they are professionals at what they do. They keep up with the latest developments and can always be relied on to look after our needs no matter the time of day or how complicated the problem is. I would highly recommend them.

You won’t be disappointed!

I appreciate the friendly and informative service from Windstar Technologies Help Desk. Having multiple options/people for problem solving is a great asset to our organization.

Over the Long Haul

Dave, at Windstar, has provided both hardware and software support for my organization for over 15 years, and it has been wonderful! Dave and his team continue to update and educate us on new developments in technology to keep our organization secure.

Ahead of the curve!

Windstar Technologies provides outstanding service and support. Their knowledge of technology leaves us with a feeling of confidence and control, and their sensitivity to downtime and staying on budget is realized up-front. Planning and solid remote support during our migration from Microsoft’s Server to the new Business Server, as well as the addition of a SPAM-killing security appliance, allowed the transition to be exceptionally smooth. Dave Groot and his staff have actively addressed our needs and focused on office goals and concerns. Windstar has provided us with hardware and software purchasing assistance, ongoing relevant IT advice and is always available and reachable before, during and after specific projects. They quickly proved that they value our business and always follow up promptly to our inquiries, quite often proactively beating us to the punch. We highly recommend Windstar Technologies!

On Cloud 9

Our Organization struggled with outdated software (Windows 7), file sharing with remote staff, file storage and connectivity issues.  Windstar Technologies helped our business integrate the latest technologies in our daily operations by migrating to Microsoft 365.  The Windstar Team provided prompt response to our concerns with ongoing communication throughout the project.  Moving to Microsoft 365 has allowed remote staff to decrease connection issues for file sharing, standardized our software for all staff members, increased security measures, and resolved file storage issues.  We recommend Windstar Technologies to other businesses.

Windstar is the Best!

No technical problem is too big for them. Windstar took my outdated equipment and software and transition me to a fast up to date solution. The whole Windstar team is very knowledgeable in Office 365 and assisting with caring employees that demonstrate a level of importance to issues.

Eye Opening Information

I had no idea how much great information I would take away from Windstar’s Cyber Security training. I would highly recommend others to take Windstar’s Cyber Security training.